FAQs

Got a problem with a municipal service ?
It’s best to contact the Municipal departments by phone. Here are some Useful numbers:

Consumer Payments & Rates

If you’ve got a problem or query with your account

Consumer Accounts: (033) 413 9156/41
Rates & Valuations : (033) 413 9143

Electricity problems

If there’s no power coming to your house
(033) 417 2911  (24 Hour Desk)
(033) 41 3 9211 (Office Hours 07:45 – 16:30)
If your street lights are broken  (033) 413 9211  (Office Hours 07:45 – 16:30)
To report Non-Functional traffic lights  (033) 413 9211  (Office Hours 07:45 – 16:30)

If you have problems with Eskom power
National Sharecall Number

08600ESKOM or 0860037566

National SMS Numbers:
MTN:           083 647 1951
Vodacom:   082 941 3707
CellC:         084 655 5778

Customer Services Online
CSOnline@eskom.co.za

CS Mobile
Dial   *120*6937566# or *120*myeskom#

Hall Reservations

(033) 413 9138 (Office Hours 07:45 – 16:30)

Water or Sewer Interruptions
Enquiries or Supply Problems
(033) 413 1946 (Office Hours 07:45 – 16:30)

Waste and decay
Contact Person: Mr.S.S.G. Dlamini

To report illegal dumping or littering
(033) 413 9148 (Office Hours 07:45 – 16:30)

To report fallen/dangerous trees on pavements
(033) 413 9148 (Office Hours 07:45 – 16:30)

To report potholes or blocked storm water drains
Contact Person: Mr. A. Shaikh
(033) 413 9126 (Office Hours 07:45 – 16:30)

Emergencies

Fire and ambulance emergencies  (033) 417 2911 (24 Hour Desk)