Customer Care

Umvoti Municipality values the importance of its customers/clients and residents of Umvoti and therefore always aim to achieve customer satisfaction.

In fulfilling customer satisfaction, Umvoti Municipality  will always strive to adhere to the Batho Pele Culture based on the following principles :- 

  • Consultation
  • Redress
  • Openness
  • Transparency
  • Value for Money
  • Encouraging innovation and Rewarding Excellence
  • Leadership and Strategic Direction
  • Service Delivery Impact and Maintaining the Standard.

Customer Care Form

Fill in our customer care form and we will get back to you as soon as possible .

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